When a guest is frustrated, every minute matters. Cohostly responds instantly, de-escalates the situation, and alerts you — before it turns into a 1-star review.
Protect your rating — free to startFree to set up. Sign in with your email.
How it works
Seaside Suite
Welcome 👋
🖨️ Print the QR poster and place it in your property
Takes 2 minutes. Put it on the fridge, nightstand, or welcome card. Guests see it when they arrive.
📱 Guest scans and types their issue
No app to download. They scan, type their problem, and get an instant reply. Works on any phone.
🤖 AI responds immediately and de-escalates
Cohostly replies in seconds — takes responsibility, reassures the guest, and buys you time to act. No corporate scripts.
🔔 You get an email alert for high-risk issues
Broken AC, dirty room, lock problem — anything that could become a bad review gets flagged and emailed to you right away.
💬 You can chime in directly from your dashboard
Open the conversation, type your reply, and it shows up in the guest's chat as "Your host". AI and host in the same thread.
✅ Issue is tracked until resolved
Every complaint is logged with its risk level and status. You can see at a glance what's open, fixing, or resolved — for every property.
Rating protection
Complaints handled in seconds — before the guest opens the Airbnb app.
Real host voice
No corporate scripts. Direct, human, and action-oriented — every time.
Zero friction
Print and place in your property. Guests scan and type — nothing to install.
Set up in 2 minutes. Free forever for 1 property.
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